https://www.spreaker.com/episode/49494970– podcast link
I’ve been living in this flat for about 2 and half years now. And the only times I’ve met my landlord was one when I first took over the key and signed the contract and the second, was a few months earlier at the end of last year when I had locked myself out of the apartment and I needed the master key from him to get in. My first impression of him was, he was a lovely person and quite specific to points he wanted to put across. The second impression was, well I am not so sure. Because he looked kind of grumpy. Understandably because he had to drive on a sunny Saturday afternoon to open the door for a tenant and also because was sat out ready to have lunch when I happened to call. We all know how ‘hangry’ feeling is. As soon as he saw me, he headed for the flat door, unlocked it, got back on his motorbike immediately and drove home without even saying proper hi or goodbye.
At that time my thought was, ‘well I’ve been living here paying my monthly bills for 2 and half years now so at least you could do me one favour smiling.’
But, by a strange coincidence I met him a few days ago as a patient. And now my whole impression of him has changed.
I really didn’t recognise him until I saw his name and queried ‘are you my landlord?’. To which he replied, ‘if you are the person on your tag then yes I am your landlord.’
The person I saw a couple of months ago and was intimidated with happened to be quite charismatic, polite, kind man in his 70s who had come a long way in his life. It feels as though now after spending an ample amount of time with him, I have now looked into him ‘inside and out’. Still battling through a lot of hardships and pain everyday with his medical condition, he impresses me with his strength of character.
I really wanted to help him that day. Make sure he got the medical attention he was seeking immediately. Basically whatever I can do from my end.
Sat in the bed, looking at the creamy beige painted walls of his property that I had made home for past years; I can’t help thinking now how different our perceptions of people are in different settings. How our interactions of minutes can leave a lasting impression on individuals and how changeable we are with our presentations and our effects according to our circumstances.
I suppose in a way that meeting with him came as some kind of unspoken lesson for me, to be mindful enough to not judge a person based on a few interactions. And to be open enough to accept that the best version I felt from him that day was perhaps the real version of him. This reflection also came with an implication in my professional life. My friends say, my expressions are like an open book. My emotions easily shows off in my frowns, in narrowing/lifting of my brows and in my eyes. Sometimes I am hurt, sometimes I am bitter, sometimes I am happy and sometimes tired and frustrated. These are the emotions one goes through when one deals with a number of people as a job on a day to day basis. ‘People affect emotions’. They are variables you cannot change, unlike following a routine in an office cubicle where you might have some uniformity to anchor on. Sometimes a patient will make your day, you feel like finally you have made a small difference in a person’s life. We ‘medics’ are suckers for an ego boost, desperate to please in service. Other times you have to remind yourself you are professionally obligated to serve. Doesn’t matter why the inmate was in prison whether for a rape or a murder. So, gauzing my expression when I interact and /or communicate to a patient is an important skill I need to work on.
‘Oooh you have a perky butt’, a patient in his late 80’s recently commented on me. I didn’t know if I was to laugh, tell him off politely or just walk away pretending I didn’t hear. I just walked off. I had a laugh on my own later thinking to myself, ‘Oh aren’t we naïve? To feel so protective of the olds like new-born babies with their pearly eyes and lost expressions when we know they may not be as innocent as they seem. They might be entirely different person or live very different lives outside these gates. Some, maybe we approve of. And some, maybe we don’t’.
Professionally we shouldn’t and we cannot judge. And although by human nature, instinctively, first impressions are what we depend upon, to determine whether a person is friend or foe; in a medical world, you will learn to tone down that intuition. I learned it is a skill that you must acquire to be a part of this profession.
Occasionally I meet these amazing people that I love listening to. It may be just 5mins of the day but the interaction leaves a lasting impression. ‘Oh I travelled everywhere. You got to. I have no regrets‘. One of my elderly patient said to me. And immediately then I thought that should be my motto too. I should at least see a couple of wonderful places while I don’t have commitments with family of my own.
‘I haven’t talked to my brother for so many years. But what could I have done, we had to run away, she was the love of my life. She still is.’ Other patient narrated his tale the other day and the way he said it. It was sad yet I was very happy for him at the same time. Difficult to describe those emotions together. He too said, ‘You have a photographic face. Very expressive face.’
Life is happening in the world out there and I too want to be a part of it. Follow the light.
All aside from the point, like our patients we do leave a lasting impressions in 5 minutes allocated time we have to spare them in a list of 15- 20 reviews everyday. It is important to ensure that as professionals we hold our emotions to ground no matter what time it is or the situation is. Our actions should prove that we are there to serve in their best interest. Our goal is to win their confidence to ensure that they adhere to the advice and the treatment given. It is important to build a rapport because, as a patient to their doctor they are emotionally vulnerable to us. Their medical history, mental health history, social history, personal details everything is open to us in our records. Yes, it is like as if we have seen them ‘inside and out’. And that is a lot of trust to give to a stranger.
We aren’t cold hearted with faded, dull and detached personalities. We are very much receptive of our surroundings and very attuned to your needs, we are just better at camouflaging it, being a third party and being objective so we can treat you better. Trust me outside the hospital premises, we too have our whole other lives rolling out.
I was supposed to give a month’s notice before moving from my flat. I am looking to move to a cheaper place which will be costing me half my monthly bill that I am paying at present. I love my privacy and this little flat, however I think at present it is wiser for me to cut back on my expenses than take an extra shift. I am telling myself, if I want to stop dreaming and start making things happen ‘this is the way to go’. The room I will be moving into is quite small, it is a single room in shared accommodation. It is going to take a lot of effort for me to adjust there. But, like everything it is one of those decisions I have to take as a part of accepting my adult life. We all can’t have a house with open rooms and a lovely garden in the suburbs of our own, otherwise who is going to pay the rent/mortgage right?
I contemplated for a while thinking whether it is appropriate for me to give my landlord a notification now that I know what his situation is. Especially when there is a financial security to think of. But, I did end up sending the notification later. With my training ending soon in a few months, I won’t have any job to rely on for continuous income and any savings on expenses I could cut is going to be a big help.
I have packed my bags today for a ‘girls night out’. 4 of us are meeting after 1 and half years. We are all doctors. It is very rare for all of us to be off work at the same time. So when we do get an opportunity, we make the best out of it. We will be staying in some fancy hotel and be up all night chattering about our lives. Lot to talk about. And there is a free pool! I guess that’s the joy of being working and/or middle class person, when you work so hard to earn you party hard on your spend!!
(Apologies earlier version of this post was rough draft 🙂 )